Articles tagged 'sharing-economy'

An Airbnb Bait & Switch: a real turkey during Thanksgiving

Since my vacation home was vandalized by an Airbnb guest (see my blog of 4/25/15), trust online has been a huge interest of mine. So much so that I’m currently conducting an academic study on who trusts and when to trust with Airbnb users. (Let me know if you would like to participate!). Because of this research, I quickly notice when my trust is...
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73% of Americans are Unfamiliar with the Sharing Economy

Do Americans even know what the sharing economy is? How many Americans participate in the sharing economy? How fast is the sharing economy growing? The Pew Research Center recently conducted a study answering these questions. Even though the sharing economy is becoming more widespread and accessible, many don’t know what it is. It’s sometimes called...
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Uber has to settle. And the next lawsuit is on the way…

Uber settles a $10 million lawsuit over background checks. In California, Uber was sued for claiming its background checks were "industry-leading". But they failed to take drivers' fingerprints and a background check without fingerprints is "completely worthless" claimed San Francisco District Attorney. As a result, Uber no longer advertises for...
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Did Airbnb break the trust barrier?

Thoughts on the TED Talk of Joe Gebbia, co-founder of Airbnb. An ongoing challenge for Airbnb and other sharing economy companies is trust. And it seems that Gebbia found a solution: “It turns out, a well-designed reputation system is key for building trust”. Yet, these review systems don’t always tell the full story - as evident in the website...
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Airbnb Says Trust Baby Boomers

Vijilent asks, 'who do you trust?' Airbnb says it's ok to trust baby boomers. In a recent study conducted by Airbnb, Americans aged 60 and older are the fastest-growing and best-reviewed demographic in Airbnb. These baby boomers are traveling more, yet most do so on limited budgets.  They have turned to the sharing economy and Airbnb to make travel...
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Are you traveling to Europe soon? Turns out the European Commission may make your stay at Airbnb more expensive

Airbnb, Uber, TaskRabbit and 44 other sharing economy companies signed an open letter to the leadership of the European Union. The letter is urging the Council of the EU not to limit the development of the collaborative economy. Why the letter now? At this time, the European Commission is working on new guidelines on how to apply existing regulation...
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